Cresce+ Support

Need help with the app? Contact our support team by email.

Describe what happened and include your device model and app version. If possible, attach a screenshot of the error with personal information hidden.

Do not send passwords, access codes, full card numbers, or financial documents.

Account access

Use the same sign-in method and account you used when registering. If you cannot sign in, contact support at the email address above.

Subscriptions and restoring purchases

Use the store account that made the purchase. In the app, open the plans screen and select Restore purchases. If a subscription ownership error appears, contact support before trying to purchase again.

Cancel a subscription

On iPhone: Settings > your name > Subscriptions > Cresce+. On Android: Google Play > Payments & subscriptions > Subscriptions. Deleting the app or your Cresce+ account does not cancel a subscription.

Delete your account and data

In the app: Profile > Delete account and data. Follow the confirmation steps. If you cannot access your account, email support for help; account ownership verification may be required.

Receipts and artificial intelligence

Review extracted information and AI suggestions before saving. When reporting a problem, describe it without sending complete financial documents.